About Us

Air & Surface Logo

Our Mission

Our mission is simple: Deliver the maximum possible value to our customers by providing the highest quality service, at the lowest possible cost.?? Do so in the most professional manner in the industry, while building relationships through personalized, old-fashioned customer service.

What We Believe

Air & Surface Logistics was founded in 1984 with the belief that there is still a place for a Company who treats its customers, employees and vendors with honesty, professionalism and respect. From the beginning, we recognized that when we deliver for you, our performance reflects directly on you and your business.

We believe in building business partnerships. We want to be much more than just another vendor. Our goal is to work side-by-side with your organization as a true business partner who shares your goals and desire to succeed.

We believe in providing value. We compete in an aggressive marketplace on service and price. We recognized when we started, and still believe today, that people want a reliable, high-quality service at a fair price.

We believe in a providing a personal touch. Even in today’s lightning-fast, e-commerce business environment, when you call us, you are immediately connected to a real person who cares about your business. You’ll never need to navigate a labyrinth of voicemail options to speak to us.

We believe that our customer service and operations staff are the best in the industry. We are constantly looking for ways to improve.

We believe that we provide the finest service in the business and we are constantly looking for ways to improve. Whether your logistics needs call for a local, cross-town delivery of inventory to a key customer, or a critical supply-chain move from the far side of the world, we believe that we have the knowledge, skill and resources to get the job get done on budget and on-time.

Finally, we recognize that you have many choices when you ship. Please know that we will always appreciate your business, not just the first time you ship with us, but also each and every time.

Open Forum Guidelines

Thank you for reading. We hope you like the articles and we want to hear from you. Please comment, share your ideas, and ask us questions. A few housekeeping rules on keeping the conversation friendly and relevant:

  • All comments are reviewed prior to posting. Our bloggers will do their best to keep the conversation moving at a good pace during our regular business hours.
  • Keep comments professional and respectful. As a matter of good business, we can’t approve comments with profanity, personal attacks, spam, or sensitive information that could violate copyright or intellectual property rights.
  • Contact our bloggers at: team@airandsurface.com. We will respond in a timely manner. For customer service issues, please call us at: 800-832-1207 or 714-573-1207.
Privacy

Air & Surface Logistics respects your privacy and we take steps to ensure you understand the types of personal information we collect, how we use and share it, and the measures we take to secure the information. When we collect information from you other than through one of our websites, we will first get your permission. You should know that when you use our websites, we collect information through automated means from information (IP address, the date and time of your visit, pages you visit, and other related technical information used to support certain website features) sent by your web browser. We do not sell or disclose your personal information. When you post comments on our social networking sites, please remember you content will be visible to others visiting the site and you should not expect privacy with respect to such content. We do not endorse or accept responsibility for content on links to a non-Air & Surface Logistics website.

Read detailed information about our privacy policy if you have questions or comments about this policy.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.