Air & Surface Logistics
was founded in 1984 with the belief that there is still a place for a Company who treats its customers, employees and vendors with honesty, professionalism and respect. From the beginning, we recognized that when we deliver for you, our performance reflects directly on you and your business.

We believe in providing value. We recognized then, and still believe today, that people want a reliable, high-quality service at a fair price. We compete in an aggressive marketplace on service and price.

We believe in a providing a personal touch. Even in today's lightening-fast, e-commerce business environment, when you call us, you are immediately connected to a real person who cares about your business. You'll never need to navigate a labyrinth of voicemail options to speak to us.

We believe that our customer service staff, our operations staff and our drivers are the best in the industry. We are constantly looking for ways to improve.

We believe that we provide you with the finest expedited delivery service anywhere. Whether it is an elephant or an envelope, if you need it there fast, we're the company you should call.

Finally, please know that we will always appreciate your business, not just the first time you ship with us, but also each and every time.

What's the secret to our success? We get asked this question often. While no one factor alone is responsible, there are several that, when combined, enable us to stand head and shoulders above our competition:

Hard work, honesty and a dedication to service. We realize that we are only as good as our last delivery and we know you have a choice of which logistics service you call. That's why we are fanatics about service. Should complications arise, you won't get any "dog-ate-my-homework" stories from us. We are proactive about communicating with you every step of the way.

Professionalism: The transportation industry doesn't always enjoy a reputation of professionalism and polish. We do. Air & Surface Logistics prides itself on its professionalism and we stand out because of it. From the courtesy, knowledge and training of our customer service staff, to the appearance of our uniformed drivers, we're the best in the business.

Investment in technology: Being the leader requires making an investment in technology. We are constantly looking for ways to utilize technology to improve our service levels, control costs and increase our efficiency. Our web site offers on-line ordering and package tracking, while our drivers make use of the latest in wireless data technology to provide real-time information on the status of your shipments.

Value:  In an increasingly competitive marketplace, we provide value. More specifically, we provide an unparalleled level of service at a competitive market price.

Our employees: Our employees are the backbone of our business. We take care of them. Unlike many of our competitors, our drivers are all employees, not independent contractors. This not only let's us provide them with better benefits and pay, it allows us much greater control over their appearance, training and direction. Our customer service staff is the best in the business. The result is that we have an amazing number of employees who have been with us for over ten years, in an industry where tenure is often measured in months. It all adds up to better service for our customers.

 


Our customers are located nationwide and run the gamut from large, Fortune 100 companies and government entities, to individual entrepreneurs in home-offices. Some of the specific industries we serve include:

  • Aerospace
  • Banking and financial institutions
  • City, State and Federal government agencies
  • Engineering firms
  • Entertainment
  • Law firms
  • Manufacturing
  • Medical Supplies and Hospitals
  • Payroll services
  • Printers
  • Real-Estate and title insurance companies
  • Retail and e-Commerce businesses

What do they have in common? They all receive the same level of reliable, professional service with a personal touch!

 


You will find answers to many questions about Air & Surface Logistics in our frequently asked questions.



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